Licence Manager

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PROJECT DESCRIPTION - SUMMARY OF REQUIREMENTS

Introduction

NATO Communications and Information Agency

The Agency was established on 1 July 2012 as part of a NATO reform, but its predecessors have been supporting Allied operations long before. Today, NATO is in the midst of a fundamental transformation in the way it performs its mission by more effectively exploiting information technology and reforming its business processes.

We acquire, deploy and defend communications systems for NATO's political decision-makers and Commands; we are on the frontlines against cyber-attacks, working closely with governments and industry to prevent future debilitating attacks

LA International Computer Consultants Ltd

LA International has worked directly with NATO and the majority of Systems Integrators, Defence Primes and Consultancies that work within the NATO market for over a decade. This has enabled them to support a significant percentage of NATO projects and programmes which gives them an unparalleled insight into the Sector.

LA International has been appointed as a Prime supplier to the NCI Agency through the Advisory and Assistance Services Framework (A&AS), a contract that enables them to call off Project / Programme Management, Administration & HR, Commercial, ICT, Scientific, Engineering, and Military functional expertise in order to support essential NATO operations.

Requirement Summary

RFQ:5003-0

Job Title:Licence Manager

Location:Brussels

Required Security Clearance:NATO Secret

Start Date:04 May 2020

End Date:31 December 2020

Requirement Description

*Monitor / manage the day to day activities of the SAM team.

*Oversee the purchase of all software licenses; ensure appropriate quantitiese and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment.

*Track and monitor the resolution of compliance issues and provide reporting.

*Manage and help develop software Enterprise Agreements as needed with Acquisitions.

*Manage software license and media distribution.

*Manage the pool of available software licenses; Assist in any required audit activities;

*Manage the centralised procurement process, i.e. confirm the eligibility of requests for centralised funding, or create Price Proposals (PP's) and service support packages (SSP's) and arrange for their fulfilment and distribution of licenses.

*Analyze new license contracts to determine compliance calculation rules.

*Manage software contracts and software change/service requests in ITSM /License Management tool / Site Certificates

*Maintain relationship between software licenses and software contracts.

*Assist with and provide recommendations for ongoing process optimization.

*Manage software manufacturer licensing portals (Microsoft, Adobe, VMware, etc.).

*Provide the day to day support of the SAM Software Contracts and Software Licensing.

*Monitor processes and resolve issues that may arise.

*Manage and create purchase requisitions for the purchase of software in FINANCE SYSTEM.

*Manage and Receipting of software for invoice payments within FINANCE SYSTEM

*Ensure adequate number and usage of licenses by monitoring, analyzing and optimizing

*Work with Product Owners/Managers in negotiating license reductions/ increases as necessary due to usage

*Ensure retention of all proof-of-license documentation

*Develop license templates/checklists, assess and participate in negotiating new software vendor license agreements, negotiate changes to existing agreements

*Evaluate and recommend options to reduce licensing costs

*Assist with the completion of Business Requirements, Business Cases, Project

*Charters and Proposals on new initiatives relative to licensing as required

*Liaise with Product Owners/Managers, Inventory Management and business representatives to ensure proper tracking of all software product deployed to ensure OLG has sufficient licenses.

*Assist IT management in establishing license and associated maintenance agreements consistent with OLG's current and planned usage, as well as industry practice

*Research, evaluate, recommend and implement methods, policies, processes, best practices, techniques, technologies and tools for software license management.

Skills and Experience

Minimum Qualifications:

*University or College Diploma in Computer studies or equivalent

*Five to seven years of relevant Information Technology experience in a medium to large system installation

*Good organizational, analytical and customer service skills

*Good interpersonal, written and verbal communication skills

*Process and results oriented

*Demonstrated ability to work well in a team environment

*Ability to work under pressure and determine priorities to meet deadlines

*Pro-active, able to work using own initiative with minimal supervision managing numerous concurrent tasks

Technical Skills:

*Expertise in software license management.

*Good knowledge of how software usage supports business functions and processes.

*Understanding of relevant software industry trends and issues, as well as vendor organizations and business practices within the field of software license management and compliance.

*Proficient understanding of financial concepts and practices as they relate to software license and contract management.

*Fundamental knowledge of inventory management processes and techniques.

*Proficient with the MS Office Suite of tools, especially Excel.

*Working knowledge of asset management databases technologies and Service Management tools, i.e., SQL, MS Access.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.