Digital Product Manager


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

28th March 2020

Location

City Of London

Salary/Rate

£48000 - £52000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Digital Product Manager - City of London - Permanent - £48k - £52k Per Annum plus bonus!

The Company

A Digital Manager with experience of managing websites is required by a Financial Services company, who have recently undergone a restructure and implemented an Agile way of working. You will be joining a newly formed Sprint team.

The Role

You will be a part of the team, transforming the customer experience digitally and online. The role holder will be an experienced in delivering great digital customer experiences, to manage and optimise the online customer journeys and supporting processes.

Responsibilities

*You will be accountable for the management and optimisation of all customer journeys, ensuring they continuously meet customer needs and our customer satisfaction targets.

*You will continuously monitor and optimise the Journey and product performance throughout the entire end to end customer lifecycle.

*You will be identifying strengths / weaknesses and opportunity's, based on interpreting qualitative and quantitative user data to identify how the existing product can be improved.

*You will be working directly with the UX team to identify customer research opportunities to identify future roadmap items.

*You will promote and practice a test and learn approach to creating products, including defining and analysing key metrics, A/B testing and multivariate testing.

*You will be managing User acceptance testing for all new product features.

Experience Required

*Experience in managing websites from a product point of view

*Have a collaborative approach, working across technical & non-technical teams managing stakeholders

*Be passionate and effective at delivering a product roadmap and agile ways of working

*Be resilient to complexity and ambiguity in a fast-changing environment

*Have strong project management and prioritisation skills

*A working knowledge of Agile product development methodology and SCRUM in particular

*Be able to run and take part in effective workshops

*Be able to document the complex processes that drive and underpin the customer journeys

*Have working knowledge of SEO best practice

*Have working knowledge of programming for the web (HTML, CSS, JavaScript a plus)

Benefits for this position include:-

Bonus of up to 20% - performance related

Generous annual leave and pension

Health Insurance

Life Assurance

Plus much more!

If you are looking for a new challenge within an organisation that offers excellent career progression, a great work/life balance and fantastic work culture, then please apply now for immediate consideration.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement

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