IT Support Analyst

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IT Support Analyst

City of London

Contract 9 months initially

£280pd - £300pd

Our client is a global financial services organisation. We have been retained to secure the services of an IT Support Analyst to provide emergency support for remote workers due to the requirement to enable a large number of users to work from home given the current Coronovirus crisis.

You role will include:

Configuring Laptops

Upgrading laptops and desktop PCs

Windows 10 upgrades

Office 365 upgrades

Windows 10 user support

Microsoft Office 365 user support

Right now you will be expected to be based on site in Central London. It is anticipated that the majority of staff will be working remotely (hence why these roles are needed to provide remote support) so minimal staff will be at the offices. You will be based at the offices in central London however. You may also be asked to visit other locations from time to time.

Skills needed:

PC configuration

Desktop support experience

Competent in Microsoft Windows 10

Competent in MS Office 365

Experience in first line support for Microsoft Wintel environments.

Experience of migration / upgrade / deployment projects really helpful.

End User pre and post deployment support.

Experience supporting non-technical users

Please apply via EMAIL only with CV this week-end. We will engage with appropriate candidates this week-end.

This role may suit individuals who have held the following roles: Desktop Support Engineer, FloorWalker, ServiceDesk Analyst, IT Support Analyst, IT Support Engineer, 1st line support, 1st/2nd line support.