Infrastructure Support Engineer

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Infrastructure Support Specialist

Location: Slough, Berkshire

Salary: £30,000pa

Clearance: SC Clearance

Role Purpose

Provide Data Centre cabling activities installation, termination and testing of all data center interlink cabling (i.e. CAT-5e, CAT-6 6A, fibre optic)

Key Accountabilities:

· Installation, termination and testing of all data centre interlink cabling (i.e. CAT-5e, CAT-6 6A, fibre optic)

· Responsible for all data cable infrastructure installs - UTP, OM3/OM4 and single mode fibre

· Installation, maintenance and lifecycle of the whole trunk-infrastructure across building backbone

· Fault- finding of network cabling within Datacentre, able to trace and test connections and resolving issues. Fibre Optic termination testing and fault finding with OTDR, Fluke testing equipment

· Provide onsite support using Fluke testing equipment to test all new and suspect cable connections.

· Supporting of LAN & WAN Infrastructure components, structured cabling, VOIP telephone systems and voice recording.

· Managing Patch schedules for Platform provisioning (i.e. new server deployment), patch cables are installed- labelled and tested according to work order requests

· Ability to order and manage stock, keeping an up to date inventory of all cabling.

· Liaise with the DCOFM Team Leads and schedule cabling infrastructure works according to prioritization

Essential Skills:

· The ideal candidate will need to have an extensive knowledge of data cabling with proven experience of (CAT-5e, CAT-6 6A, and fiber optic), able to terminate patch panels floor boxes and wall panels with proven accreditations and experience.

· Basic understanding of network VLAN's and IP addressing

· Have good knowledge of Fiber Optic terminating testing and fault-finding with OTDR and Fluke testing equipment.

· Good knowledge of cabling products of manufacturer's i.e. Systemax, Commscope, Corning, etc

Desirable Skills:

· Good knowledge of cabling products of manufacturer's i.e. Systemax, Commscope, Anixter, Corning, etc

· Knowledge of end user ticketing tools, Snow/Remedy including updating -forwarding and closing of tickets.

· Good Excel skills

· Strong interpersonal skills, customer orientation, self-motivation, and the ability to work in a team are important

· Ability to work independently and manage time effectively

· Positive attitude, ready to help all support teams with cabling related issues

Benefits Annual leave 23 days pa - pro-rated amount as confirmed in joining papersLife cover - lump sum in event of death in service, 4x basic salaryHealth Cash Plan - cash back for dental, optical, complementary therapiesOption to choose Voluntary Benefits:Including Cycle to work, Dental cover, Critical IllnessIncome protection after 6 months of servicePrivate Medical cover after 1 year of servicePension is minimum 4% contributions by EE and CDS is matching +1% capped to 6%

Infrastructure, Support, Data, Testing, Installation, Cable, Fibre Optics, Data Engineer