Compliance Officer - Manchester

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Compliance Officer

Manchester

£30000 - £40000 per annum

Youll join the UK Compliance function and will ensure that as a regulated business we comply with all regulation, legislation and industry best practice relating to debt collection and consumer credit and mortgage activity. The role will oversee adherence to relevant standards: compliance with FCA, LSB Standards, GDPR, Financial Crime and Anti-Money Laundering regulations, Consumer Credit Act etc. and ensure our UK customers are treated appropriately and fairly.

Responsibilities within the role will include:

* Act as a subject matter expert on industry compliance requirements, including regulatory changes and guidance on: FCA, FOS, GDPR & ICO, Ofcom, CSA, LSB and CCA.

* Identify and manage compliance risks, provide solutions which underpin the business commitment to fair treatment of our customers

* Play an active role in raising regulatory awareness through training in the business

* Establish effective relationships and provide trusted, pragmatic and pro-active compliance support to all areas of the UK business

* Use and implement business tools, systems and controls allowing to monitor regulatory risks and identify trends

* Support the business in achieving its strategic objectives while demonstrating business values and promoting culture of accountability

* Participate in client audits, prepare for visits, collate feedback and identify and manage changes required

* Support business in identification, management and resolution of incidents as and when required

* Identify and escalate any instances of regulatory breaches via appropriate governance

* Review and approve business documents including procedures, strategies and letters

* Establish and maintain effective relationships both internally and externally, providing assurance support to all areas of the business e.g. change, strategy, ops

To be successful in this role you will have the following experience:

* Be effective in using and implementing business tools, systems and controls for analysing and monitoring regulatory risks

* Experience of working in a similar role, or the ability to demonstrate excellent working knowledge of the consumer credit and mortgage market

* Demonstrate excellent standards of delivery of compliance best practice in a regulated business

* Strong people skills - ability to influence, persuade, motivate and to challenge

* Excellent communication skills and excellent attention to detail

* Excellent planning, time management and organisational skills

* Ability to work towards short deadlines and under pressure

* Good negotiation skills