IT SOFTWARE Services Administrator

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IT SOFTWARE SERVICES ADMINISTRATORThis position will be responsible for Office 365 / SharePoint administration and will assist in management and roll-out of commercial and R&D software projects and services; promoting and enabling use of Office 365 software tools, ELN and LIMS systems and providing end-user support and training for software whilst collaborating with IT colleagues to ensure operational security, maintenance and governance.In conjunction with the CEO, project manage the development, deployment and maintenance of the in-house connex system, including ELN and LIMS systems

Input into the development of Office 365 strategy and roadmaps

Provide advice on best usage and utilization of Office 365 applications

Office 365 program and workflow design, deployment and implementation

Configuration of tools and enhancements/features of new product suites and services, supporting and resolving user deployment issues

Writing scripts for process automation

Provision of operational support and training across OXGENE's Office 365 platform, including health checks and reporting

IT software and maintenance contract negotiation and procurement

Maintain records of Windows, MS Office and other third party software updates, ensuring that security patches and other updates are applied and installed promptly

Trouble shoot Exchange and other MS Office-related issues when alerted by monitoring software

Monitoring helpdesk queries and resolving tickets

Set up, configuration and training for new employees and general end-user hardware/software support and training

Monitoring and maintaining secure configuration of Office 365 according to best practiceSkill Requirements:

Have proven experience of SharePoint deployment

Successfully project delivery of Office 365 and other software project implementations

Software development and scripting

Strong documentation and communication skills

Have proven investigative, analytical and problem solving skills

Ability to analyse problems and communicate effectively with good attention to detail