Technical Consultant

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Technical Consultant

Spring Technology is currently working in partnership with a market leading software solutions provider in Tamworth to recruit a Technical Consultant to join a growing business with a highly sought after innovative product.

The role comes with a highly competitive salary and benefits package!

The Role

You will be joining a highly successful implementation team, working as a Technical Consultant in a client facing role. You will be a key member of the project delivery team providing support to the Project Consultants (who mostly work remotely) as a technical resource to the software implementations. You will be scheduled by the Project Managers/Consultants to support them in their project activities, including the management of data conversions, technical consultancy and technical support during project stage.

The Responsibilities

*Manage the end to end process of customer data conversions.

*Writing, testing and running of SQL scripts, as required.

*To provide a trouble shooting support service to large customer implementations.

*Provide technical consultancy to clients, such as data conversion schema, product configuration and training.

*To provide customer training and management of updates to standard training documentation.

*To provide technical and customer facing documentation in agreed formats, when required.

*To provide regular project updates for each of the allocated projects.

*To provide adhoc technical support to the Project Managers and their customers as required, database management, internal upgrades etc.

The Requirements

*A proven track record in a Technical Consultancy/Support role, preferably a software house environment.

*SQL Scripting capabilities.

*Ability to manage time, prioritise work, work under pressure and complete multiple tasks effectively.

*Commercially astute, numerate, with strong analytical ability.

*Be competent with project planning using Microsoft Project.

*Excellent verbal and written communication skills at all business levels.

*Excellent client facing skills and experience to ensure relationships are kept strong.

*Ability to manage, communicate and influence both upwards and across the project teams

*The ability to have a strong impact and influence key decisions and decision makers

*Full clean driving license.

If you are looking for an exciting new challenge within a market leading software solutions company please apply now.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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