IT Systems Engineer - Managed Service Provider

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IT Systems Engineer - Managed Service Provider£25,000pa to £30,000pa + £5,000 Car Allowance + Pension + O/T + On-Call at £250 per monthWill suit Candidates based in the Warwickshire, West Midlands and the North Oxfordshire area.Microsoft Servers, Server Clustering, Active Directory, Group Policy, Windows Remote Desktop, Virtualisation, VMware and/or Hyper-V, vSphere, Citrix XenApp, HPE & Dell Servers, MS Azure, Office 365, Backup/Archiving technologies; Veeam Backup & Replication, Serer Networking TCP/IP, DNS, WINS, DHCP, Scripting (PowerShell), Disaster Recovery, Replication and Recovery services, Storage & SAN (HPE).Role Details:This client are one of the UK's leading independent provider of IT infrastructure services, enabling users and their businesses.They are urgently pursuing the services of a focused and energetic IT Systems and Support Engineer, who will report to the IT Service Manager at a Warwickshire based headquarters.This is a genuine career opportunity for a talented 2nd & 3rd Line IT Support Engineer / Technician experienced in Windows Server and Virtualization technologies and Layer 2 & Layer 3 networking. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues.Travel to customer sites will be required as part of the role so a clean UK driving license and own vehicle is essential.Your key responsibilities will consist of:Installation, configuration, maintenance, and support of infrastructure and systemsOffer expertise within the team for the resolution of all technical incidents and problemsMake a significant contribution in delivering continual tangible and measurable benefits and value in terms of improving customer service & satisfaction and operational efficiency, whilst reducing risk and operational costs to minimal levelsInstigate and orchestrate changes to infrastructure and systems, in line with change control processesSupport, coach and mentor the more junior members of the team, leading by exampleContribute with ideas and suggestions on continuous service improvementDevelop, produce and maintain IT documentation and following IT procedures as required DesiredStrong technical knowledge in these key areas will secure your interview:Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Remote DesktopVirtualisation technologies; VMware ESX Server, Hyper-VServer Hardware: HPE & Dell Servers.vSphere, HA, Citrix XenAppMicrosoft Azure, Office 365Backup/Archiving technologies; Veeam Backup and ReplicationServer Networking including TCP/IP, DNS, WINS, DHCPScripting knowledge (PowerShell)Disaster Recovery, Replication and Recovery servicesStorage technologies: SAN (HPE)Experience supporting SME / Enterprise level infrastructuresExcellent analytical and problem-solving skills to achieve prompt resolutionStrong experience of incident and problem management including 3rd party service providersCapable of managing concurrent projectsSolid operational understanding of service management standards and tools; ITIL V3 Foundation qualifiedIndustry recognised qualifications including but not limited to Microsoft Certified (MCSA, MCSE) and VMWare Certified Professional (VCP)Call Experis IT asap!!