ACO CIS Acceptance Test Analyst

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Introduction

NATO Communications and Information Agency

The Agency was established on 1 July 2012 as part of a NATO reform, but its predecessors have been supporting Allied operations long before. Today, NATO is in the midst of a fundamental transformation in the way it performs its mission by more effectively exploiting information technology and reforming its business processes.

We acquire, deploy and defend communications systems for NATO's political decision-makers and Commands; we are on the frontlines against cyber-attacks, working closely with governments and industry to prevent future debilitating attacks

LA International Computer Consultants Ltd

LA International has worked directly with NATO and the majority of Systems Integrators, Defence Primes and Consultancies that work within the NATO market for over a decade. This has enabled them to support a significant percentage of NATO projects and programmes which gives them an unparalleled insight into the Sector.

LA International has been appointed as a Prime supplier to the NCI Agency through the Advisory and Assistance Services Framework (A&AS), a contract that enables them to call off Project / Programme Management, Administration & HR, Commercial, ICT, Scientific, Engineering, and Military functional expertise in order to support essential NATO operations.

Requirement Summary

RFQ:2020-0045

Job Title:ACO CIS Acceptance Analyst

Location:SHAPE HQ

Required Security Clearance:NATO SECRET

Start Date:20 April 2020

End Date:31 December 2020 with possibility to extend on annual basis until Dec 2023

Requirement Description

The User Acceptance and Operational Acceptance assessment include the following tasks that will be conducted by the acceptance analyst for the assigned CIS projects within the domain of Core communications and IT infrastructure:

*Support project acceptance for the SHAPE CIS projects as assigned.

*Develop Operational acceptance criteria (OAC) based on a thorough analysis of Operational Requirements (functionality, performance and other characteristics) from a stakeholders or usage perspective.

*Map Operational acceptance criteria to test cases based on the Requirements traceability matrix;

*Establish current baseline for current delivered services (in case of replacement)

*For the CIS projects assigned:

*Plan and conduct or witness comprehensive set of tests (validation, pre-migration, post migration, site acceptance, performance, availability, failover) in coordination with NCIA Service lines and SHAPE J6 Service Operational coordinators

*Plan and conduct or witness Service based testing - utility - to confirm if service delivers the required functionality (for each type of service and each type of user)

*Review test cases for Incident management / event management

*Review Test cases and Test Document Package Test Plan, and Test readiness for the assigned projects.

*Assess the evidence from the tests and KPIs

*Support ACO staff to witness selected tests which are related to the OA

*Support ACO to collect evidence to demonstrate OAC

*Witness and asses results from Quality based testing - Successful test completion is a prerequisite for any transition or migration activity

*Witness and asses results for Site acceptance

*Conduct Operational Test and Evaluation (OTE) in conjunction with ACO as required and agreed with them. This will assure the proper functioning of the E2E service.

*Assure that any remaining defects to the technical systems are fixed or have acceptable work-arounds or are captured as deficiencies.

*Assure that user is ready to use the new service.

*Assure that the NCIA will be able to meet the service targets identified in the SLA.

*Assure that technical and personnel transition activities such as training, end-user equipment deployment and legacy equipment de-commissioning are completed as required.

*Provide support to RFC Evaluation by conducting all quality control steps required of the Agency change management processes;

*Performs other tasks duties as may be required.

Skills and Experience

Qualifications:

Essential:

*A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Computer Science or Engineering), with 2 years post-related experience;

*Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related discipline, with 4 years post related experience;

*Recent experience in the planning and execution of acceptance testing activities;

*Experience with ITIL v3;

*Knowledge of software/system/service life cycle management and quality management preferably in a Prince 2 & ITIL environment;

*Working-level knowledge of MS-Office, Project, Visio and SharePoint;

*Ability to communicate effectively, orally and in writing with good briefing skills.

Desirable:

*International Software Testing Qualifications Board (ISTQB) certification at the foundation level;

*Experience in CIS projects within the domain of Core communications and IT infrastructure;

*Prior experience of working in an international environment comprising both military and civilian elements;

*Knowledge of NATO responsibilities and organization including ACO and ACT.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.