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Technical Trainer & Support / Product Training Specialist

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 5th March
Location: Birmingham
Salary/Rate: £25000 - £32000
Type: Permanent
Start Date: ASAP

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Job Title: Technical Trainer & SupportLocation: Field BasedSalary: Competitive plus benefitsJob Type: Full Time, PermanentThe Company is a multi-award-winning UK company, including winners of three prestigious Queen's Awards for Enterprise in Innovation and numerous heating industry accolades.As Europe's largest water treatment manufacturer it is their mission to work towards a future where every heating and cooling system is protected and maintained thus eliminating the headache of system breakdowns for everyone. Their best practice approach is being adopted by installers and heating engineers around the world. At the forefront of pioneering technology, they provide innovative products and chemical solutions for all types of commercial and domestic buildings in the UK, France, the DACH region, Norway, North America, Canada and China. Growing UK and international markets is part of their growth strategy.Their industry leading approach to system maintenance best practice is supported by a comprehensive range of magnetic filters and water treatment premium chemicals, UKAS accredited laboratory and water testing services. Their best-selling range of MagnaClean filters have been installed in more than four million UK homes alone to date. This is supported by their own range of premium quality chemicals.A fantastic opportunity has arisen for a Technical Trainer & Support role to join the team and provide full and comprehensive training on best practice on all their products and water treatment services to installers, merchants, apprentices and college students as well as in house training for new and existing employees.The Role:Maintain the level of quality of products within the HQ Training Academy and the other designated facilities across the UKEnsure that all facilities are set up and ready to deliver the their best practice training courseDeliver the their best practice courses in line with the training programme and to their values and standards at all levelsExplain and help heating engineers / installers with technical advice as requested by customer servicesSupport all Sales Team colleagues with technical adviceSupporting the Marketing team at exhibitions with technical expertiseUse available technologies to aid learning and set up Wi-Fi enabled appliances (Pro3)Provide accurate and timely submission of monthly credit card expenses with supporting receiptsProvide reports on training delivered on trade days and merchant calls made daily to the Senior Technical TrainerEnsure that the their training vehicle is kept clean and tidy and roadworthyChampioning the HIP events - judging the apprenticesThe candidate:Essential:Experience within the domestic and commercial heating industryTechnical product knowledgeAble to communicate at all levelsTeam playerSelf-motivated and able to work on own initiativeIT skillsAdaptableFull clean driving licenseWilling and available to drive long distances which involves overnight on occasionAbility to remain calmResilientDesirable:Previous experience of delivering trainingPlumbing qualificationsExperience of presentingBenefits:In addition to a competitive salary, the successful candidate will also benefit from a range of excellent benefits which includes:A generous pension schemePrivate healthcare coverLife assuranceOn-site parking at Head OfficeEmployee discountsIn addition, the successful candidate will have the satisfaction of joining an ambitious and high growth International Company, offering great scope for career progression and a commitment to your ongoing training and development.Please click on the APPLY button to send your CV for this role.No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and they welcome all applications.No agencies please.Candidates with experience of: Product Trainer, In-house Training Coordinator, Technical Trainer, Product Expert, Training Specialist, Technical Training Specialist, Technical Support, Technical Training Support, Heating Product Trainer will also be considered for this role.