IT Support Technician
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As an IT Support Technician you will gain hands on exposure to the tech used to run a multinational. You will have opportunities for both travel and career growth.Client DetailsMultinational organisation with operations in GlasgowDescription· Troubleshoot I.T issues
· Build, service and maintain vessel networks including site visits when required for build, refresh and out of management tasks
· Ensure daily, weekly and monthly tasks are complete on schedule and according to IT process
· Ensure business support processes are followed and documented
· Ensure that the asset database is maintained at all times
· Responsible for installing authorised software on desktops/laptops as required
· Highlighting improvements to processes to the IT Support Team Leader
· Responsible for supporting issues with IT equipment including scanners and printers
· Working closely with stakeholders in the business to improve customer relations and technical support
· Ensure that all calls are logged and the system is kept up to date
· Where required to do so supervise/mentor junior IT support technicians as required
You may be asked from time to time to undertake other tasks that's are considered to be relevant to your position.Profile· HNC/HND or equivalent experience in I.T
· Supporting PC hardware, printers, scanners, peripherals and mobile devices.
· Experience of client PC connectivity (VPN, Ethernet and TCP/IP)
· Experience of MS Office including Office 365
· Support for Windows 7 & 10
· Active Directory Admin
· Professional qualifications in Microsoft applications and system support and administration
Experience of MS System Centre & Service ManagerJob OfferAs an IT Support Technician you will gain hands on exposure to the tech used to run a multinational. You will have opportunities for both travel and career growth.