Application Support Analyst

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My client are a new player in the affordable housing market sector who have partnered with Michael Page in their search for an Application Support Analyst to join their growing IT team. Client DetailsMy client are a new player in the affordable housing market sector who have partnered with Michael Page in their search for an Application Support Analyst to join their growing IT team. DescriptionYou will provide support, administration and configuration of key business applications (ERP, Document Management, CRM, Customer Portal, etc) and be responsible for contributing ongoing to the Business As Usual and Roadmap change programs.The primary responsibility of this position is to provide 2nd line support and change management capability for key operational business applications. This role may also support some training, deployment, and project administration tasks.This is a very exciting time to join the business as they will be implementing, Dynamics CRM, Power BI/ Tableau and an Azure SQL Datawarehouse in the next 12 months and have just moved to a new office in Covent Garden. ProfileMost important: ERP support experienceCRM support experienceDMS support experienceEnd user training experienceExcel support experience to VBA levelSQL query writing skillsMS SQL server management experienceProficiency with Microsoft Excel, Word, Powerpoint Important:Writing training documentationExperience with information technology migrations and integrationsExperience in full life cycle of complex software deployment projectsCapture bugs and enhancements requestsExperience with Jira/Confluence or similar Desirable, but not required:Change Management experienceContribute to deployment plans Job OfferMy client are offering a basic salary of up to £45,000 including a range of fantastic benefits and a great working culture.