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Service Desk Analyst

Premium Job From Coastal Housing Group
Recruiter: Coastal Housing Group
Listed on: 21st February
Location: Swansea
Salary/Rate: £24,837 - £29,219
Type: Permanent
Start Date: ASAP

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The Coastal Tech Team

We are not like any other housing group, and as such neither are the tech team - which supports it every day to achieve our ultimate goal of helping communities thrive.  Our team is comprised of three distinct functions: Business Systems, Infrastructure and the Service Desk. Together, we collaborate with the entire organisation in order to deliver great digital experiences to our colleagues in ‘The Coastal Way'.

What does great look like?

What we do at Coastal speaks to your values. You are driven by helping people. You are able to engage others and use your passion for technology to encourage staff investment and skills improvement within Coastal's digital offering. You can explain complex concepts or issues in an adaptable, friendly way. You enjoy problem solving and have a creative approach to challenges. You are dedicated to learning new things, improving existing processes and above all - you value precision in all aspects of your work.

Who are Coastal?

You know what we do, but how does it actually feel to work here? Our staff members care as much about each other as doing the right thing by our residents and stakeholders. We are open - in terms of our values, and even our physical workspaces. Our execs don't sit in offices, we all work together. Diverse teams being able to interact freely makes working here a creative, and sometimes unconventional experience - but a greatly rewarding one if you are as outgoing as us. To champion regeneration, prosperity and our communities as a whole we need you to be bold, compassionate and focussed on the details that make services we provide exceptional.