Software Asset Management Analyst

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Are you passionate that company software is effectively managed, controlled and protected? Do you love working with colleagues to maintain and improve SAM best practice and ensure consistent asset management practices are followed? Do you like going home feeling you have achieved something good? This could be the meaningful and interesting job for you: supporting ARM, an industry leading and rapidly growing business!

We are seeking a dedicated individual to work within the IT Service Operations team. You will be part of a team who are responsible for the correct operation of asset management processes in Enterprise IT.

Key Responsibilities of the role:

Process service requests for software purchases and renewals using ServiceNow and upload agreements and license entitlements in Snow License Manager

Maintain data in Snow License Manager and ServiceNow CMDB, create ad hoc licencing reports, as well as creating and running Effective Licencing Position statements. Perform routine checks to ensure ongoing availability of the SAM tools

Reduce the overall spend on software assets through the recovery of unused software, and to perform supplier and license reviews to identify risk and opportunities to ensure the best licensing model is procured

You will be involved in application steering groups and assist in driving the development of SAM strategy and roadmap; and help, manage and communicate SAM procedures and identify improvements to ensure they are effective and efficient in delivering value to Arm.

Assist in vendor audits and perform internal SAM audit activities.

Job Requirements

Essential Skills & Experience:

Minimum of 3 years Software Asset Management experience with Snow Licence Manager 8 experience

Licensing knowledge of major vendors (Microsoft, Oracle, SAP, VMware, IBM, Adobe etc.) and experience assisting with vendor audits

ITIL (v3) Foundation

Process management experience in an IT environment that utilises agile delivery and ITIL, with recent experience of SAM

Ability to produce written material and reports to a high standard

You are an excellent forward-thinker with great communication and interpersonal skills.

You have good attention to detail and accuracy

You are enthusiastic and self-motivated, with a can-do attitude, and can juggle conflicting and changing priorities whilst meeting deadlines

You can work unsupervised and as part of a team

Desirable background:

ITIL 3 Intermediate Certification in Service Operations or equivalent

iSEB SAM Essentials or SAM Practitioner and Solid understanding of ISO19770

Experience of ServiceNow and SAP Ariba

Experience of operating across the Service Management Lifecycle and within a SIAM Model

Experience of HAM & SACM 

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. Arm's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

Annual Bonus Plan

Discretionary Cash Award

Group Personal Pension Plan with enhanced company contribution

Medical, Travel, Health & Life Insurances

Holiday, 25 days annual leave with option to buy an additional 5 days per year

Sabbatical, 20 paid days every four-year of service

Volunteering, One (1) paid working day each year (TeamARM)

Varies by location: cycle to work, free car parking, gym on site, team and social events

Arm has a responsibility to ensure that all employees are eligible to live and work in the UK.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

To find out more information and to apply, please click APPLY NOW.