1st/2nd Line Support - 3 Months FTC - £30K - London

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As Digital Workplace Executive you will work with other members within the team and the wider Group IT teams, in the implementation and continuous development of these key internal tools and to provide **** employees with second level support to these tools, 1st/2nd Line Support - 3 Months FTC - £30K - London Client DetailsIntranetSupport colleagues (content owners, project site owners) to develop and manage the Intranet. Work proactively with content owners to promote consistent practice for information management, to facilitate networking and information exchange and skill-sharing Implement the policies and procedures which are followed by using a user-centric design for the **** Intranet Liaise with colleagues in IT, HR, Finance, Marketing, Internal Communications, business streams and regional divisions to deliver Intranet pages Create pages for the **** Intranet and Project Sites as requested Grant editing permissions for new users of the **** Intranet Plan and create content to engage **** Intranet page editors 1st/2nd Line Support - 3 Months FTC - £30K - London DescriptionKnowledge/Skills/Abilities Experience using SharePoint 2016 and Online essential Office 365 tools experience essential, in particular Teams and Yammer Web and audio-conferencing tools experience essential Experience of working with company Intranets PowerShell experience an advantage Knowledge of Cloud-based technologies an advantage Proven project management experience Experience of working with external agencies Computer literacy and capacity to learn new application is essential Effective communication skills Ability to work with a remote team Diplomatic and collaborative approach to team working 1st/2nd Line Support - 3 Months FTC - £30K - London ProfileRelevant Knowledge, Skills and ExperienceEssentialDemonstrable experience in an infrastructure support role. Knowledge and experience of corporate ICT systems. Demonstrable knowledge of LAN and WAN. Demonstrable experience of working in a Microsoft Active Directory environment. Demonstrable experience of virtualisation technologies. Experience of using IS/ICT to improve the efficiency and effectiveness of an organisation. Demonstrable experience of Microsoft Share Point, Microsoft SQL and Microsoft CRM Infrastructure. Demonstrable experience of Microsoft Lync. Experience of ICT delivery through Virtualised environments. High levels of determination and commitment. Ability to demonstrate initiative, prioritise urgent issues whilst achieving outcomes to agreed deadlines. An uncompromising approach to outstanding customer service. Excellent team working skills. Good communication skills and a capacity to work with a wide range of people. A commitment to Health and Safety practices and procedures DesirableAn understanding or experience of public sector processes. Experience of VMWare ESXi. Experience in liaising with, and monitoring the performance of external IS service provider. 1st/2nd Line Support - 3 Months FTC - £30K - LondonJob Offer 1st/2nd Line Support - 3 Months FTC - £30K - London