Senior Salesforce Delivery Manager
Recruiter
PwC
Listed on
17th February 2020
Location
London
Type
Permanent
Start Date
ASAP
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A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.The role You will be responsible for project delivery across a range of Salesforce-related projects, from mid-sized rollouts to full scale digital transformation programmes. You will be fully responsible for delivery of one or more projects in our portfolio, handling the client and internal teams and will work closely with the commercial team during the presales phase. The role is multi-faceted and the proportion of your time spent on each aspect could vary from time to time. Responsibilities will vary from project to project but will include Be responsible for the delivery of all aspects of PwC delivery on a projectWhere necessary work across projects in parallelDevelop and maintain project / programme plansRun and be the point of escalation for project risks and issuesRun all workstreams for your project delivery including near/off-shore when necessaryCoach and develop the internal team on delivery processes and best practiceDelivery to time and budgetDevelop and maintain a positive can do approach within the project teamCoach and develop the PwC delivery team to support widening their knowledge and understanding of delivery best practiceEnsure smooth handover from sales in to Delivery teamsFacilitate review of proposals as necessary during the presales processProvide reporting of project performanceThe Essentials Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but you must have excellent written and verbal communication skillsConsulting experience, gained with a leading professional services or systems integration firmExpert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etcProven experience in providing leadership on complex, digital and front-office transformation initiatives, working with and/or running mixed technical teams to deliver the workDemonstrable track record of helping to shape successful business development of digital and other front office business transformation initiativesProven experience in project management including implementation of allocated projects to agreed timescales and within budget; leading discovery workshops; ensuring appropriate governance, project management methodology (Agile), process and reporting standards are appliedExperience in CRM and/or digital deliverySolid experience in managing software application development projectsAbility to travel throughout the UK and overseasThe nice to have Majority of related experience gained in one of the following sectors Financial Services ? Retail and Commercial BankingFinancial Services ? Insurance and Investment ManagementFinancial Services ? Capital MarketsPrivate Sector ? Energy, Utilities and ResourcesPrivate Sector ? Technology, Media and TelecommunicationsPrivate Sector ? Retail and ConsumerPrivate Sector ? Industrial products, manufacturing and professional servicesTo do the job well, you should be/have Honest and trustworthyAn enthusiastic, proactive and professional approach to workAble to use initiative & work independentlyWilling & able to work from homeWilling to travel as neededExcellent inter-personal, listening and communication skills, both written and orallyAble to understand different audiences from c-level to techniciansGood self-management skills, to be able to stay calm and professional, and to manage own workload to meet deadlinesExcellent organisational skills and ability to prioritise and delegate effectivelyAccurate and have good attention to detailAble to work under pressure and enjoy a fast paced working environmentFlexible and willing to adapt to business requirementsAbout PwC
We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here www.pwc.com/uk/careers/experienced/apply
Diversity
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Learn more here www.pwc.com/uk/diversity
