Technical Consultant

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Technical Consultant

Spring Technology is currently working in partnership with a market leading software solutions provider in Tamworth to recruit a Technical Consultant to join a growing business with a highly sought after innovative product.

The role comes with a highly competitive salary and benefits package!

The Role

You will be joining a highly successful implementation team, working as a Technical Consultant in a client facing role. You will be a key member of the project delivery team providing support to the Project Consultants (who mostly work remotely) as a technical resource to the software implementations. You will be scheduled by the Project Managers/Consultants to support them in their project activities, including the management of data conversions, technical consultancy and technical support during project stage.

The Responsibilities

*Manage the end to end process of customer data conversions.

*Writing, testing and running of SQL scripts, as required.

*To provide a trouble shooting support service to large customer implementations.

*Provide technical consultancy to clients, such as data conversion schema, product configuration and training.

*To provide customer training and management of updates to standard training documentation.

*To provide technical and customer facing documentation in agreed formats, when required.

*To provide regular project updates for each of the allocated projects.

*To provide adhoc technical support to the Project Managers and their customers as required, database management, internal upgrades etc.

The Requirements

*A proven track record in a Technical Consultancy/Support role, preferably a software house environment.

*SQL Scripting capabilities.

*Ability to manage time, prioritise work, work under pressure and complete multiple tasks effectively.

*Commercially astute, numerate, with strong analytical ability.

*Be competent with project planning using Microsoft Project.

*Excellent verbal and written communication skills at all business levels.

*Excellent client facing skills and experience to ensure relationships are kept strong.

*Ability to manage, communicate and influence both upwards and across the project teams

*The ability to have a strong impact and influence key decisions and decision makers

*Full clean driving license.

If you are looking for an exciting new challenge within a market leading software solutions company please apply now.