Senior CRM Project Lead

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Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Role: Senior CRM Project Lead

Hours: 37 hours a week

Fixed term contract - 9 months

Salary: £27,297-£29,824

Location: Brunswick Square

Reporting to the Quality and Improvement Manager, the Senior CRM Project Lead will be a key member of the team working on the continued implementation of a new Client Relationship Management System.

This role will include taking the lead in planning, co-ordinating and progressing project work to ensure the implementation of the Client Relationship Management System in the specified services within agreed timescales. You will lead work across the organisation with operational and central services to gather and improve documentation relating to the project as well as managing the risk register, project plans, actions plans and other relevant documentation. The ability to communicate effectively between internal stakeholders and external developers is essential.

You will be highly organised and skilled in the use of project management processes and methodologies. You will have proven experience of co-ordinating projects in complex environments, especially IT projects. Experience of working within a data protection framework is desirable.

More information about the essential and desirable criteria please refer the role profile

Closing date: 26th February 2020 

Interview dates: TBC

Anticipated start date: 30th March

To apply, click on below link 

https://secondstep.current-vacancies.com/Jobs/Advert/1861604?cid=1865&s=False&t=Senior-CRM-Project-Lead&l=Bristol

For more information please got to our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all

sections of the community and from people who have personal experience of using mental health services.