Graduate Support Technician

This job has now expired please search on the home page to find live IT Jobs.

Graduate Support TechnicianGraduate Support Technician- A new opportunity has arisen for a Graduate Support Technician to join a leading FinTech company based in Newbury (Berkshire)! The role is perfect for someone who is keen to kick start their career in IT and work in a fun and fast faced environment.As the successful Graduate Support Technician, you will be part of a collaborative support team and will be responsible for offering a support service to external customers who are using the company's software products. As well as provision of a service desk function for internal customers, including where resolver teams identify faults which need to be recorded and managed to completion.Key skills required for the Graduate Support Technician: Ideally someone who has done IT support beforeGood customer service skills using email and telephone communication channels is essentialAbility to prioritise cases and maintain update schedulesA real passion for technology and the ability to pick up new skills quicklyBrilliant communication and interpersonal skillsDegree educated is desirableThis is an excellent opportunity for someone who is interested in IT and keen to begin an exciting career within one of the most cutting-edge fintech business's in the UK.Salary: £20,000 + £25,000 + 10% Bonus + Outstanding company benefitsLocation: Newbury, BerkshirePlease apply immediately if this position is of interest!

Understanding Recruitment is acting as an agency on behalf of this vacancy