1st/2nd Line Support Analyst
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1st/2nd Line Support Analyst
Warrington
£150 per dayMy client is searching for an experienced 1st/2nd Line Support Analyst for an initial 2 month contract.The key focus for the role will be delivering technical support and taking a customer-focused approach to the resolution of requests sent to the IT Help desk system.* 1st/2nd line user support
* Experience supporting a multi-site, mixed Windows environment, wide area network
* Use and support of Microsoft Office 365 applications
* Windows 2008/12/2016 server environment
* Microsoft Exchange Server
* Fixing hardware
* Citrix experience is highly desirable
* IT equipment build (laptop imaging)