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eRostering Facilitator - HealthRoster

Premium Job From LA International Computer Consultants Ltd
Recruiter: LA International Computer Consultants Ltd
Listed on: 10th February
Location: Ascot
Salary/Rate: £15
Type: Contract
Start Date: ASAP

We have an urgent requirement for an eRostering Facilitator to cover a shortfall in staffing for one of our NHS clients.

Core Duties:

* To work within the eRostering team providing first and second-line helpdesk support

* To provide an effective, customer focused eRostering support service, ensuring all

users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner

* To ensure timely and accurate completion of changes and requests received (i.e.

updates to roster templates, staff details etc).

* To coordinate the monthly finalisation and production of time and attendance and

absence extracts to Payroll to ensure staff on eRostering are paid accurately on time.

* To manage user access to the eRostering system through the assignment (and the

suspension and termination) of user accounts and passwords, ensuring assigned

access is appropriate. Undertake regular audit of user access levels and activity.

The successful candidate will have:

* Previous experience of supporting HealthRoster and be able to hit the ground running

* Experience of supporting Healthcare professionals with regards to eRostering

* Excellent customer service, communication and interpersonal skills

* Ability to extract, interpret and analyse information and produce reports

* Knowledge of records management, information governance and data protection standards

* Understanding of the staffing needs of a clinical workforce

Contact Name: Helen Warham
Reference: TJ/662/105681/HW/eRF_1581332393
Job ID: 2793813

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