Global Voice Lead
Recruiter
Schroders
Listed on
8th February 2020
Location
London
Salary/Rate
Competitve
Salary Notes
Competitve
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
About SchrodersWe are a Global Investment Manager helping institutions, intermediaries and individuals around the world to invest money to achieve their goals, fulfil their ambitions and prepare for their future. Now with approximately 4000 people across 6 continents, we have been around for more than 200 years, evolving and adapting as society, technology and the world changes.
Who We Are looking For
Schroders run a global voice platform provides services to over thirty countries, we're looking for highly experienced Voice Lead who will help our development and strategy, engineering teams, project delivery and interface with other technical areas across the company. Schroders use
The Team
The Global Comms Team is responsible for a number of key aspects of the company:
Global Estates - Data centres, comms rooms, new building development and moves and changes
Global Networks - Branch and data centre networks, Security and load balancing, MAN, WAN, WiFi and Internet
Global Voice - Trading and non trading voice systems
Audio Visual - Our AV rooms and video conference estate, auditoriums, TV studios, signage
The team work closely together and are spread across New York, London, Luxembourg, Zurich, Hong Kong and Singapore Collectively they have a huge amount of experience and work closely together on design, project and operational issues.
Location
This role is primarily based in our London City office, but with regular visits to our Operations Centre. Occasional travel is required.
What You Will Do
Design - New solutions to meet business and technical requirements
Deliver - Deliver high quality secure solutions
Lead - Lead the engineering teams in technical delivery and best practice
Support - Provide 3rd line support for our operational and engineering staff
Communicate - Work with our colleagues in other technical disciplines
Champion - Best practice, security first and the business and its users
The Knowledge, Experience and Qualifications That You Will Have
A very experienced Unified Comms professional with extensive experience of modern telephony
Experience of working with widespread global teams
Very customer focused and capable of communicating with technical and non technical staff
Experience in the security of voice systems in financial services
Experience with the integration of multiple telephony through acquisitions and growth
Skype for Business is essential as is advanced knowledge of Microsoft server platforms and services
Call recording for compliance and training - Verba a real plus
In depth technical and commercial knowledge of carrier networks providing voice services
Experience of trading voice platforms - BT an advantage
Experience of CUCM, CMS and Expressway
SIP and PSTN gateways
Integration of voice services onto converged network infrastructure with a particular emphasis on QoS
Management and monitoring systems, technical and non-technical reporting
Working alongside multiple technical disciplines
Scripting and automation
The Knowledge, Experience and Qualifications That Will Help
Producing high quality designs and documentation
Knowledge of firewalls for voice systems
Mobile telephony
Video conferencing systems
We are Looking For the Best, Whoever You Are
Schroders is an equal opportunities employer, meaning that we welcome you whatever your sex, marital status, ethnic origin, sexual orientation, religious beliefs or age.
Note to Agencies:
Schroders does not accept speculative CV's from agencies. We do have a PSL who are invited to support us when required. We only pay fees to agencies instructed to send CV's and are submitted through our recruitment portal. We do not pay fees on speculative or unsolicited CV's sent to Schroders or Schroders employees and reserve the right to contact unsolicited CV's directly.
