IT Support & Project Manager

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My client, a manufacturing company based in Ross-on-Wye, are looking to recruit a new member of their team who will be responsible for coordinating system related projects and offering IT support to circa 40 users. This role would be perfect for someone who has worked in IT support and also gained exposure to systems implementations who is now looking for that next step in their career.This role offers the opportunity to build on commercial experience through engaging with internal stakeholders and liaising with external third parties. It's the perfect blend for anyone who is looking to continue in IT support but fancies more project type responsibility. You will be working within a very enviable environment for a company who values its employees, in which will receive support (including financial) towards career development.This role comes with great benefits of which includes 25 days holiday plus bank holidays, flexible working patterns, Christmas shutdowns and early finish Fridays!If you would like to know more about this role please read on!Key Responsibilities: * Project management, development and installation of new ERP/CRM system* Ensure that new system is developed and installed within budget* Ensure new system is technically feasible and relevant to company processes.* Manage resource availability internally and with software and hardware suppliers* Undertake staff training and support to all staff after Go Live* Manage further phases of ERP development and reporting* Provide support to all staff for miscellaneous IT queries where off-site support not available* Manage and trouble-shoot communications' systems via off-site support* Maintain and update all office software* Manage hardware maintenance including servers and updates via off-site support* Ensure that all company data is stored in a highly secure manner and is continuously backed up on and off site in conjunction with off-site support* Manage email configurations and support* Understanding all of the objectives above, develop own strategy for fulfilling this role. The successful applicant will meet the majority of the following criteria: * Experience of working on IT projects - specifically ERP/ CRM and SharePoint* Excellent attention to detail and organisation skills* A high degree of computer literacy including advanced knowledge of the MS Office Suite and a willingness and skill to learn new programs quickly* Ability to clearly analyse and present information* Excellent oral and written communication skills* Ability to train and support users with limited knowledge* Initiative and ability to work with minimal supervision If this sounds like the role for you, please do not delay.Successful applicants will be contacted within 24 hours. Interviews to be held w/c 17th Feb.Best of Luck!