Network Projects Engineer - CCNA - Cisco Networks

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Network Engineer - Network & TAC ProjectsCCNA, CompTIA Networks+, CCENT - Cisco NetworksNetwork Support, Client Facing, Onsite Support and Remote Support, Technical Assistance Centre (TAC) and Datacentre Support, Cisco CCNA, Cisco Networks, Unified Comms and Voice Systems, VoIP, Cloud Networks, NaaS, Routing & Switching, Firewalls, Network Security and Secure Datacentre work.£22,000pa to £28,000pa + £450per month Car Allowance + Health/Pension + Extensive TrainingLuton, Dunstable, Welwyn Garden City, Hemel Hempstead, Stevenage, Harpenden, Bedfordshire, Buckinghamshire, Hertfordshire.Celebrating their 28th Birthday this year, the client are an established UK leading-edge IT Solutions and IT Services provider who are seeking a motivated, passionate, professional and Customer facing Network Project Engineer to enhance their premier league Technical Assistance function.If you are a CCNA Certified Network Engineer with presence, common sense, coupled with an excellent service ethic and customer focus, this client will be ready and willing to offer you a platform for success should you have the personality, attitude, focus and drive to push your career forward.This role will be working alongside IT and Network Solutions Implementation Teams and the clients Technical Assistance Centre (TAC) to provide either Client Sites or Remote Support as part of IT solutions offerings to clients, or if required, to work inside the TAC and Datacentre services supporting an existing client base.The client offers a solid and targeted training program for the motivated person. And be aware that he talent gap they need to fill for this post is due to expansion and an increasing customer base - This role is not a replacement post.This employer specialises in several Technical areas that include IT Infrastructure Solutions and Network Services incorporating industry leaders such as Cisco, NetApp, VMware and Microsoft.Key Technical & Functional skills required include:Network Support, Client Facing, Onsite Support and Remote SupportRouting & Switching, Network Security and Secure Datacentre workTechnical Assistance Centre (TAC) and Datacentre SupportCisco CCNA, Cisco Networks, Unified Comms, Cloud Networks & Voice SystemsCisco Firewalls, VoIP, Cloud Networks, NaaS,.Encompassing this role, you will be required to:Provide telephone support to our customers regarding technical queries/faults.Where necessary to visit customer premises to diagnose or resolve an issue.Dial into customer units if possible, in order to diagnose/rectify problem.To adhere to department and customer SLA's.Prioritise calls in line with maintenance cover.Alert Team Supervisor of pending maintenance visits, along with potential escalations prior to Service failure and SLA breech.Client Facing and NOC Environment experience Ideal!This is an excellent opportunity to rise above your peers and take your IT career forward within an expanding IT company and dynamic organisation.Apply Now!