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1st Line Support/IT Support/Desktop Support (Wordpress)-Bromley

Premium Job From REED Global
Recruiter: REED Global
Listed on: 29th January
Location: Bromley
Salary/Rate: £20000 - £24000
Type: Permanent

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Website Technical Support/Technical Support/IT Support/1ST Line Support/First Line Support/Graduate IT Support/Junior Technical Support/Helpdesk Technician/IT Apprentice/Service Desk/Type - PermanentLocation - Bromley, KentSalary - £20,000 - £24,000 per annumWebsite Technical Support/Technical Support/IT Support/1ST Line Support/First Line Support/Graduate IT Support/Junior Technical Support/Helpdesk Technician/IT Apprentice/Service Desk This is an Exciting opportunity for a 1st Line Support Analyst to join a lively, dynamic, fast-paced environment that offers you the opportunity to make a big difference to a growing team, and satisfaction of supporting a wide-reaching client based.A website design company with a great reputation is looking for a dynamic and dependable First Line Support Analyst. This role will give you the opportunity to stand out and grow within a trusted and established mid-size creative agency Responsibilities:Supporting Clients remotely and over the phone, using either their Bespoke CMS or Wordpress.Quality testing their developers work.Finding solutions & building relationshipsFast turnaround of customer requests In order to be suitable for this role you should have a strong focus on providing excellent customer service and be able to work both independently and on your own. Experience in:CMS Software (Experience in WordPress is desirable)A working knowledge of HTML, CSS and Google Analytics (JavaScript/PHP would be advantageous)Knowledge of site security, hosting environments and DNS configurationRelevant IT Qualifications/experience If you would like to be considered, please apply below.