Junior IT Support
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Spring Technology is currently looking for an experienced IT Admin. This is a 4 Month contract based in Worcester.
Summary:
- This job sits within the IT function. The function is responsible for delivering IS capability within the company to deliver high quality services to customers.
Key Accountability's:
- Deliver, improve and maintain an effective and efficient quality administration to the wider IS team, in line with Group objectives.
- Provide high quality support services to ensure regulatory and other standards are continuously met or exceeded within the business.
- Support the management and maintenance of relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately.
- Responds positively to complaints and breakdowns in service delivery, liaising with relevant colleagues to ensure excellent customer service is consistently delivered.
- Resolve problems or set into motion the means of resolution, ensuring customers are kept informed.
- Contribute, as appropriate, to special programmes and projects in support of the Group's objectives.
Please send your CV now to apply!