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1st Line Support/Desktop Support (Wordpress) - Bromley

Premium Job From REED Global
Recruiter: REED Global
Listed on: 24th January
Location: Bromley
Salary/Rate: £20,000 - £24,000
Type: Permanent

Website Technical Support/Technical Support/IT Support/1ST Line Support/First Line Support/Graduate IT Support/Junior Technical Support/Helpdesk Technician/IT Apprentice/Service Desk/

Type - Permanent

Location - Bromley, Kent

Salary - £20,000 - £24,000 per annum

Website Technical Support/Technical Support/IT Support/1ST Line Support/First Line Support/Graduate IT Support/Junior Technical Support/Helpdesk Technician/IT Apprentice/Service Desk

This is an Exciting opportunity for a 1st Line Support Analyst to join a lively, dynamic, fast-paced environment that offers you the opportunity to make a big difference to a growing team, and satisfaction of supporting a wide-reaching client based.

A website design company with a great reputation is looking for a dynamic and dependable First Line Support Analyst. This role will give you the opportunity to stand out and grow within a trusted and established mid-size creative agency

Responsibilities:

  • Supporting Clients remotely and over the phone, using either their Bespoke CMS or Wordpress.
  • Quality testing their developers work.
  • Finding solutions & building relationships
  • Fast turnaround of customer requests

In order to be suitable for this role you should have a strong focus on providing excellent customer service and be able to work both independently and on your own.

Experience in:

  • CMS Software (Experience in WordPress is desirable)
  • A working knowledge of HTML, CSS and Google Analytics (JavaScript/PHP would be advantageous)
  • Knowledge of site security, hosting environments and DNS configuration
  • Relevant IT Qualifications/experience

If you would like to be considered, please apply below.

Contact Name: Paula Richardson
Reference: TJ/9104/X3-273946_1579883861
Job ID: 2787388



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