Junior QA Tester

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Are you looking for Junior QA Tester or Product Manager Graduate Jobs in London? A leading retail tech startup are hiring graduates now, if you have a keen interest in software testing, apply for this Junior QA Tester (Systems) role today.Company profileIn this Junior QA Tester Consultant job, you will be joining an established and highly profitable retail technology startup, that has grown completely organically since their conception in 2014. Their SaaS software is used by a number of retail clients, across 50 different counties, and in 22 languages. With huge clients such as Hugo Boss, M&S, BP and Specsavers on their books, their cloud based product helps to streamline store communications, task management, store reviews and photo uploads - simplifying processes to save time and increase store performance.Job descriptionIn this graduate Junior QA Tester job, you will be bridging the gap between the Customer Success and Development teams to resolve technical problems for customers and make sure that all new features released into the live platform are working correctly. This is a new role, so you will have the opportunity to input into the shape of the role, and make a real difference to processes affecting the whole business. You will build a deep understanding of their SaaS product, and use this knowledge to test bugs and new releases are managed properly to ensure the best possible experience for customers.Key responsibilitiesIn this Junior QA Tester graduate job, your responsibilities will include:

'€¢Providing third line technical support to end users & Customer Success team to help resolve any issues/queries they have'€¢Owning & managing the testing process; being the voice of the user'€¢Creating, maintaining and actioning test plans containing manual and automated tests.'€¢Ensuring that each feature provides a great user experience & that bugs are captured and managed efficiently'€¢Regularly reviewing the testing process, reporting to the Product Manager & development team any ideas on how they could improve & streamline the process'€¢Producing high-quality release notes for key contacts and relevant user groups to drive engagement with new features across the user base'€¢Owning and managing the knowledge base, tracking usage & maintaining content to a high standard - ensuring content is engaging & written in the 'end user' language'€¢Gathering feedback from Customer Success on new features to ensure they iterate the product where necessary to support an 'agile' development approach'€¢Using SQL & Excel to produce regular analysis on how features are used, how regularly & by whom

Job requirements

'€¢A 1st or 2.1 degree from university in a technical-based degree'€¢Experience in software testing preferable, if no experience then a keen interest is required, ideally having provided technical support to clients'€¢A logical approach, with the ability organise and structure information, extract the relevant points and ask sensible questions to clarify'€¢Very strong communication skills, including excellent grammar, with the ability to simply articulate complex concepts'€¢A self-motivated person who thrives in a startup environment and actively seeks additional responsibility and autonomy

Benefits of the job

'€¢A great starting salary of between £30,000 - £35,000'€¢Share options after 6 months'€¢This is a brand new role within the business so you have the opportunity to shape and mould its direction'€¢The opportunity to join an innovative startup and make a real impact on their continued growth'€¢Opportunity for growth and development in a fast-moving, collaborative organisation with rapid career progression, scope to develop into a Project Manager'€¢25 days of holiday a year (plus bank holidays)'€¢training allowance, regular networking and learning events.'€¢Regular team outings and socials

Are you looking for Junior QA Tester Jobs in London? If you're a self-motivated graduate with an interest in software testing, apply for this Junior QA Tester role today.Discover more Software & Engineering jobs in London and across the UK.EE-IND

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