Senior Analyst Recertification

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Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers and a big responsibility to help Britain Prosper.

We're in the middle of a £3bn investment into our People, Platforms and Data - with a Software Engineering led approach, all as part of our strategy to become the best bank for customers.

And it's the role of our Chief Information Office (CIO) who provide the backbone and infrastructure upon which this bank of the future will sit.

Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers. Our products touch the lives of millions, so we have a big responsibility to help Britain Prosper.

We're in the middle of a £3bn investment into our People, Platforms and Data as part of our strategy to become the best bank for customers. Taking a Software Engineering led approach we're rapidly transforming into a leading UK FinTech.

And it's the role of our Chief Information Office (CIO) who provide the backbone and infrastructure upon which this bank of the future will sit.

The User Access Verification Team are part of Cyber Security within CIO. The team runs a series of processes to ensure user access is fit for purpose and compliant with Lloyds Banking Group policies. We have two distinct accountabilities; Access Recertification Service and Toxic Combinations Management.

Access Recertification Service ensures all high risk applications alongside all IT platforms within the bank are recertified with privileged access and reviewed on a quarterly basis. Non-privileged access is also reviewed on a bi annual basis.

The Toxic Combinations function is responsible for the end-to-end Toxic Combinations process at Lloyds. A Toxic combination is defined as a situation where a user has a combination of entitlements/access on the system (or combination of systems), that gives them the ability to perform tasks that should never be controlled by a single user. The team is responsible for identifying those combinations the service generates reports of colleague exceptions for the respective business teams to review and remediate.

The purpose of the role is to help drive the operational delivery of key recertification services. You'll provide technical advice; completing day to day tasks to ensure compliance against policy. You'll also provide technical expertise and convey a sound understanding of identity and access management principles.

Additionally you'll:

Support the team leads to co-ordinate and effectively manage daily operational team activities to ensure a smooth and effective running of the recertification service.

Mentor and train junior team members with technical activities and business engagement activities.

Be proactive to see opportunities and deliver process improvements.

Key Accountabilities

Support the team lead to deliver a smooth running recertification service.

Support the training and guidance of operations team members across all areas of recertification.

Ensure the delivery of operational activities are performed to schedule and comply to Bank Security Standards.

Lead operational teamwork across wider Identity Services functions and with key business areas.

Ensure full audit-ability of recertification operations for SOX, ITEC and LSAD process compliance.

Identify and own the remediation of all operational issues and implementation of service improvements.

Provide technical advice in the Toxic Combination Team completing day to day tasks to ensure compliance against policy.

Identify process improvements in the Toxic combinations arena.

Identify opportunities for automation and driving efficiencies.

Assisting with project management for the end-end Toxic Combination process

What we'll need from you:

This role requires strong analytical and stakeholder management skills as the role holder will be part of the Cyber Security Operations team that handles recertification of colleague access.

Advanced Microsoft Excel skills (advanced formulas, pivots, VBA/macros), coding experience desirable (Java, SQL).

An understanding of the tools we use (e.g. ServiceNow, Workday, Jira, Confluence, Sharepoint) would be useful and experience working with waterfall and agile project life cycles is desirable.

This role is operational and involves a diverse range of applications and platforms spanning across a multitude of business environments. The successful applicant will enjoy a flexible working arrangement but equally may on occasion be expected to work some unsociable hours and weekends e.g. during peak workloads or to assist the team through periods of change.

What will you get in return?

Lloyds Bank is an equal opportunities employer. Female candidates and BAME applicants meeting the above criteria are warmly encouraged to apply.

As well as a competitive salary, this role offers:

Flex cash sum

28 days holiday (plus bank holidays)

A total reward package that offers discounted lifestyle, financial and protection benefits you can tailor to suit your lifestyle

We're dedicated to giving you opportunities and support to develop you both expertly and personally to optimise your potential.

As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible...

****The salary banding for this role is £38,880pa to £45,359pa plus the above benefits****

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