Business Analyst

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Job Title: Business AnalystLocation: Huddersfield, West YorkshireSalary: £30,000 - £35,000Job Type: Full Time, 12 month fixed term contractThe Company is the UK's leading independent provider of fleet and insurer incident management and specialist vehicle recovery services. They are looking for an experienced Business Analyst to join their existing Business Transformation team to provide cover whilst a colleague is on maternity leave.Job Role:Working within Business Transformation within the Information Technology Team the primary role is to facilitate the investigation and design phases of business and IT projects.The role will be involved in a diverse portfolio of projects across business and IT change and may assist with the build and implementation stages as required by the project.Working closely with a team of stakeholders, to facilitate business design activities including business requirements gatheringKey Responsibilities:Meeting with clients to understand their goals for new or existing productsEnsure the products being delivered are fit for purpose by clearly documenting suitable acceptance criteria which the developers can work toPreparing product backlog items for developers to work onLiaising with project managers and development teams to assist in their understanding of the product being deliveredLiaise with customer testing and project teams and helping with ad-hoc UAT testingProcess mapping, operating model analysisEnsuring releases are delivered on time to the required qualityExperience of producing and working with both detailed and high-level requirementsAbility to act as product owner for some projects, including prioritising backlog and assessing whether acceptance criteria have been metRaising and triaging defects/bugs into priority orderAbility to communicate clearly in writing, by phone, and in personWillingness and ability to create and adapt to new technologiesFamiliarity with agile methodology, and working with scrum teams and individual developers/testersConfident leading workshops with clients and internal stakeholders to gather or refine requirementsAnalysing change requests and providing insight on their impact on existing processesCritically evaluate information gathered from multiple sources to distinguish user requests from the underlying true needsHighlight and recommend instances where key controls can be improvedThe Candidate:3 years BA experience in project delivery environmentExperience of gathering, gap analysis, process documentationExperience of delivering in a changing environmentExperience of supporting products/services within a complex environmentDemonstrate ability to map processes and produce quality documentationDemonstrate ability to work independently or as part of a team, showing a high degree of self-motivation and initiativeDemonstrate ability to work with multiple project methodologies where requiredProject Management, Business Analysis Certification, Professional Qualification advantageousKnowledge of fleet / Insurance industry or call centre environment advantageous SkillsChange orientated, constantly seeking improvement opportunities and influence cross functional teams to deliverInquisitive, desire and ability to explore processes in depthStrong analysis and reporting skills; able to draw incisive conclusions from various data sources and present in a helpful way to focus decision makingStrong communication skills: Accurate, considered, persuasive and succinct, able to present confidentlyExcellent attention to detailCustomer focused and able to impact stakeholders, build credibility and rapport with peers, managers and senior managersAbility to use various project management tools and methodologiesMS Office: Word, PowerPoint, Excel, VisioWhat's in it for you?Supporting you to be the best you can, they'll prepare you for success right from the start. When you join them, you'll enjoy a structured on-boarding programme. Your development doesn't stop there however as you will go on to learn and build further skills and as you progress your salary will too.You'll enjoy some fantastic benefits too, for instance:Competitive salary+ performance related bonus scheme25 days holiday increasing to 28 with length of serviceContributory pension schemeLife assuranceFree car parking / shuttle bus for staff travelling on public transportNew offices with fantastic modern break out areas, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work schemeFree eye tests and a variety of discounts with local businessesThe company is one of the largest fleet and accident management specialists in the UK. To apply now click the APPLY button to send your CV and Covering Letter.Candidates with the experience or relevant job titles of; Technical Analyst, Operations Analyst, Operations Coordinator, Technical Coordinator, Business Insight Analyst, Data Insight Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, SQL Analyst, Business Information Analyst, Data Handler, SQL Server, Systems Analyst, Data Administrator will also be considered for this role.