Infrastructure Support Specialist


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

20th January 2020

Location

West Yorkshire

Salary/Rate

£28500 - £28500

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Infrastructure Support Engineer

Location: Tankersley, South Yorkshire and Wakefield, West Yorkshire.

Salary: £27,500pa - £28,500pa

Clearance: Baseline clearance

An exciting opportunity has arisen to join a world leading global organisation. Our client, a global IT company is currently seeking 2 Infrastructure Support Specialist based at a well-known banking group's Data Centres in Tankersley, South Yorkshire & Wakefield, West Yorkshire. This is a full-time, fixed term contract for 12 months, working 8-hour shifts between 9am and midnight (subject to the implementation of a shift pattern). This role is to start ASAP.

Key Accountabilities

· Self-manage, working to bespoke Workflow Management tools.

· Request rack space, network and SAN provisioning

· Rack and stack servers

· Connect network and SAN cables to servers

· Labelling

· Power on (after 8 PM)

· ILO configuration

· Check / update Firmware

· X86 Hardware upgrades (memory, cpu and disk)

· Server decommissioning

Essential Skills

The successful candidate should have experience in a Datacentre support environment and supporting system platforms which include:

· Enterprise class Wintel Servers including: H P ProLiant (preferred Gen9 and Gen10)

· Network and SAN infrastructure: Basic knowledge required

The successful candidate will also have the following skills and abilities:

· Understand customer goals; identifies consequences of various solutions.

· Maintains a high level of customer satisfaction, clarifying customer needs and ensuring that they are met.

· Handle customer-relations problems promptly and appropriately.

· The ability to communicate at all levels.

· Portray a professional image and the ability to solve problems under pressure.

· Strong interpersonal skills and high awareness of customer requirements.

· Takes initiative, acts with confidence and works under own direction.

· Flexible to changing demands and timescales.

· Demonstrate sound administration skills.

· Good people and team skills.

Desirable Skills

Good MS Office skills focus in Outlook and Excel.

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