Infrastructure Team Leader / Infrastructure Lead

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Infrastructure Team Leader / Infrastructure Lead / IT Support Team Leader You will be responsible for team leading & day to day project delivery of the Infrastructure Project team in an IT shared service environment for a global organisation with a large variety of both internal & customer projects.You'll be the key client interface, provide line management & direction to a small team with an advisory responsibility for IT operations. As the Infrastructure Solutions Team Leader / Infrastructure Project Lead you will have responsibility for & ongoing remedial & improvement programmes with participation in project activities & assisting in 3rd line support when required so you need to understand & visualise the entire infrastructure portfolio & co- ordinate change. Who are we looking for? With your experience built up over a career in IT you'll have a background in Microsoft infrastructure & technology, maybe you're not hands on now but you'll have a good appreciation of technical issues in an IT infrastructure enterprise Microsoft environment with the ability to troubleshoot complex support issues down to the desktop. You will also be analytical and able to use your initiative, have a proactive approach & can-do attitude. You really enjoy working in a collaborative team, solving problem and customer focussed so you can deliver quality IT services. Your strong communication & interpersonal skills are key so you can build rapport with staff & customers at all levels. Flexibility & adaptability are important due to the varied nature of the work. Also you will have strength in project management from a customer facing technical IT environment, able to interact professionally with customers, suppliers, lead & manage technical people at all levels. If you have any experience in the following desirable skills then so much the better, but remember they are not essential: technical specialism in a core infrastructure technologies, networking (LAN & WAN), mail systems (MS Exchange), designing IT infrastructure solutions, working in a multi-cultural & ideally global organisation & a second language. The Company The company is the European arm of a global organisation with offices across Europe so occasional International travel within Europe is a possibility. Our client delivers shared services, solutions to business & internal customers in key business areas. The company provides a positive contribution to society via a portfolio which includes digital media products, industrial components & equipment, research & design, & information systems. Why should you apply? You will be working in a challenging role with a large varied remit and range of projects, where you can work in a friendly & collaborative environment, with a great team who all enjoy the supportive culture embedded in the company. Title: Infrastructure Solutions Team LeaderSalary: £50-55K Base + Bonus + Pension + PMI + Life Insurance & Flexible Benefits Package Location: Berkshire commutable from Slough, Reading, High Wycombe, BracknellStart Date: ASAP, client will wait for the right person. Please send your CV for review to Laura Ramm at [email protected] or call 01566 776888 to discuss your application. Services advertised by itecopeople are those of an Agency