|Listed on:||14th January|
|Salary/Rate:||£25,000 - £35,000|
This job has now expired please search on the home page to find live IT Jobs.
Job Title: IT Support Engineer
Location: Coleshill, Birmingham B46 3AL
Salary: £25,000 - £35,000 per annum, depending on experience
Job Type: Full time, Permanent
The Company provides IT Support, Managed IT Services, IT Solutions, Cloud, Security and Software Development for Birmingham and the Midlands.
Due to continued success the company is seeking an enthusiastic; customer service focused Technical Support Analyst to join the Service Desk support team at the company's offices in Coleshill.
You will be the first point of contact for the company's customers, so you will be someone who is passionate about giving great customer service and loves what they do.
The role involves, supporting customer's IT hardware, software and infrastructure remotely. You'll be responsible for completing detailed and accurate call records that will be used by the team for fault analysis and issue resolution.
They prides itself on giving first-class service and quality technical solutions. It's important for the company to find individuals who are passionate about representing the company's brand and building strong customer relationships.
So, if you're looking for a career that's not just challenging, but full of potential and rewards, with the opportunity to access in-depth training, then please get in contact.
What they're looking for:
As a successful 2nd/3rd line Technical Support Analyst, you will have experience of:
The Company offers the following:
Please click on the APPLY button to send your CV and Cover Letter highlighting why you think you are suitable for the position.
Candidates with experience of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.