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Operations Director - COO - West Yorkshire

Premium Job From BCT Resourcing
Recruiter: BCT Resourcing
Listed on: 14th January
Location: Bradford
Salary/Rate: £100000 - £120000
Type: Permanent
Start Date: 2020-01-13

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Operations Director (COO)
West Yorkshire
£100000 - £120000 per annum

We are searching for a senior level candidate to join an established business as they look to hire an Operations Director reporting directly to the COO, with a view of succession planning into the COO role within 2 years. The business have a large manufacturing arm, however will be interested in considering candidates out of industry to bring new ideas and innovation into the operations. The role will effectively manage and motivate the Operations Team through effective and inspirational leadership, as well as contribute to the wider business strategy. You will also in addition own, plan and deliver the Operational Transformation plan.


* Running effective multi-site operations
* Proven leadership skills with an ability to motivate and engage colleagues at all levels
* Effective stakeholder skills to Board level
* Experience in significant transformation programmes delivering sustainable business benefits
* Experience of developing effective and productive relationships with union colleagues
* Experience of process re-design to drive operational and broader business efficiencies using process such as Lean and Six Sigma


* To drive the performance of the multi-site Operations Team across ensuring all target dates and SLAs are met at the optimum cost and to the best quality
* To deputise for the Chief Operating Officer as required, and contribute strategic input into the wider business transformation agenda
* Own, plan and deliver the Operational Transformation programme
* Ensure cost budgets are set and achieved on an annual basis and deliver agreed cost savings in line with budget across variable (direct) costs and overheads
* Drive a coaching culture across the operation to improve colleague performance and engagement
* Provide Senior Leadership influence and participation by encouraging effective cross department collaboration in New Business delivery to maximise sales and profit targets
* Champion best in class operational delivery, adopting a culture of continuous improvement, improving productivity and quality whilst reducing costs
* To develop effective stakeholder management across all areas of the business to develop and drive a collaborative approach
* To develop and maintain positive and constructive employee and Union relations
* To manage and implement CapEx projects as required, on time and to budget
* Effectively communicate and share company objectives and performance to develop a culture of shared goals and ownership
* Proactively own and respond to customer complaints and continually drive quality through the business
* Develop, plan and implement effective operational customer experience improvement plans

For further information on the role please apply.