Support Engineer


Premium Job From REED Global

Recruiter

REED Global

Listed on

7th January 2020

Location

Norwich

Salary/Rate

£17 - £20

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

Support EngineerSupport Engineer, ICT Support, Microsoft, Windows Server, SCCM, Active Directory, Office 365, Apple OS, Google Chrome OS

An On-Site Support Engineer is required by our ICT Services client in London for an initial 2 month contract East Anglia- covering multiple sites£17 - £20 per hourInitial 2 Months The Support Engineer will be predominantly based on one site but may occasionally be required to travel to attend team meetings and provide additional support at other local sites. The role is focused on providing broad 1st/ 2nd line technical problem solving/network management as well as building strong relationships with the school leadership and teaching staff and ensuring contractual compliance against KPI's and SLAs.In addition to technical, the Support Engineer will provide advice and coaching to ensure others feel confident and comfortable using the technology resources available. Key Skills and Requirements* Experienced using Microsoft Office tools, Windows Server and SCCM* Strong multitasking and problem solving abilities. Excellent communication, customer handling and inter-personal skills, via phone, face to face and other remote access methods.* Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery* Experience of problem solving within a technical environment.* Ability to work your way around a problem, finding a solution where others fail.* An engaging personality that easily builds relationships and instils confidence* Experience using Active Directory* Google and Apple Operating System Experience is desirable however not essentialAn Enhanced DBS will need to be completed if successful. In the first instance please submit your CV

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