Technical Support Engineer - Level 2

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This technology group is looking for a technical support engineer to join their growing team based in Bolton. They need a strong communicative individual that can work collaboratively with supporting various sites.

A key trait is that you must be self-motivated and able to work independently, with minimal supervision and as part of a team. A company car is also provided with the position to the right candidate.

Engineer Responsibilities:

Administration, monitoring and supporting all aspects of the network including, software, and hardware, LANS, WANS, telecommunications systems, and their components

Operating and supporting the deployment, operations, and maintenance of network technologies.

Experience with active directory including Server 2012 and 2016

Technical support surrounds the ability to understand internal/external customer technologies and problem resolution techniques

Install and configure routers, switches, wireless equipment, firewalls, and related technologies

Two years of equivalent work experience in a related field required

Experience with VMware ESXi

Excellent customer service skills

2+ years of experience in IT and Network Support

Knowledge of TCP/IP, Ethernet technologies, IP routing and routing protocols, multicast, Unix/Linux systems, network security technologies

Technical knowledge of networks and systems inter-connectivity

Experience with current best practices in IT standards, principles, and security practices

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