Technical Support Officer (DV Cleared)

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Our Central Government Client based in London are looking for a Technical Support Officer who is DV Cleared (SC cleared candidates will also be considered).You will be assisting in 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and providing assistance in maintaining/upgrading technical systems in line with technical projects and aid the support of networks and infrastructure.Role Profile:Installing, upgrading and supporting technical hardware, operating systems, software and peripheralsSupport of incident, problem, configuration and change processes affecting infrastructureNetwork ManagementTraining & demonstrating to usersApplication support (Bug Fixing)Update, repair, modify and expand existing applicationsResolve incidents in a timely mannerKey Skills/Experience: ITIL FoundationIn-depth knowledge/experience of IT hardware, operating systems, virtualised environments and softwareIn-depth knowledge/experience of IT languages, web technologies and software packagesTroubleshooting and methodical fault diagnosis & resolutionMS System Centre 2012 (e.g. Hyper-V, Active Directory, Exchange, Windows Server)IP addressing and subnetting (IPv4 & v6) knowledgeMCSA Windows Server 2012 Technical Support Officer (DV Cleared), Technical Support, ITIL, Maintain, Maintenance, Upgrade, Upgrading, Network, Infrastructure, Operating System, OS, Incident, Problem, Configuration, Change, Application, Bug Fixing, Test, Database, Update, Updating, Documentation, User Requirements, Application Design, SRD, RFC, MCSA, Windows, Windows Server 2012, Virtual, Virtualise, Virtualisation, Virtualize, Virtualization, Troubleshoot, Fault Resolution, Fault Diagnosis, UK Targeted Interception, BIP0008, SPF, IS1, IS2, GSC, MS System Centre 2012, Hyper V, Data Protection Manager, Virtual Machine Manager, Active Directory, DNS, DHCP, Group Policy, Exchange, MS SQL, Windows Server 2008, Windows 10, IP, DFS, Powershell, Lumension, Sophos, Public Sector, Government, Police, Policing, Crime, DV Cleared, DV Clearance, Developed Vetting, Develop Vetted, SC Cleared, SC Clearance, London.