Application Support Analyst

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Application Support Analyst (Microsoft, MS Server/Storage, SQL Server)£20,000 - £24,000 a year

Location: Nottingham

Job Type: Permanent

The company

My client is defined by their innovative culture - an environment that rewards creative problem solving and rapid decision making. They encourage people to be bold. They work in small teams and move fast to develop new products, constantly iterating and improving.

They are a Software House, part of 4 other technology companies to develop innovative and highly effective clinical information systems, for over 25 years. They are a proven market leader in 3 out of 4 of its business units and continue to strive to deliver sustainable growth whilst developing solutions to well defined problems.

The technology:

Obviously, the prerequisite to being an Application Support Analyst is the technology expertise you have.

Some of the essential skills you will need are:

* Microsoft Technologies

* Networking

* Virtualisation

* Server/storage infrastructure

* Helpdesk experience

Although not essential exposure to the below would be beneficial to your application:

* SQL Server Reporting Services

* Basic AIX, Unix

* Experience of working to SLA's

* Knowledge of ITIL

* PowerShell skills (Scripting / Applications)This is primarily an Application Support role where you will be providing remote technical support from incident resolution to escalation and call logging and working towards service level agreements (SLA's). You may also:

* Troubleshoot service outages in and out of hours

* MS Windows Server Application implementation and troubleshooting

* May investigate faults with SQL Reports and develop new SQL Server Reporting Services Reports

* Work closely with support / project teams to aid in call reduction and problem management

* Maintain best practice documentationIn return, you will be remunerated with a competitive salary, unrivaled training programme with a clear career progression, 25 days holiday, a bonus scheme, company pension and additional benefits. To apply, please forward your CV along with your salary expectations and notice period or call 0121 237 2665