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2nd Line Technical Support Engineer - IT / Infrastructure

Premium Job From Connected IT Recruitment
Recruiter: Connected IT Recruitment
Listed on: 2nd January
Location: Leeds
Salary/Rate: £20,000 - £25,000
Type: Permanent
Start Date: asap

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An opportunity has arisen within an award winning IT services company located in Leeds. The company is expanding their team and are recruiting for a technical support engineer / 2nd line engineer, to provide support to a range of customers and technologies.

Working with a variety of clients that range from SME to Enterprise companies, you will be involved with supporting a wide variety of the latest, cutting edge technologies. Responsibilities will include 2nd line technical support for Microsoft desktop and server operating systems and applications, storage, virtualisation and cloud technologies

A competitive package allowance is provided that includes a generous bonus. In addition, this company encourages, supports, funds, and rewards individuals who consistently gain the most relevant certifications relating to your role. This would include MCSA/MCSE, VCP, along with various other certifications.


We are looking for a technical support / 2nd line engineer who has had the following experiences and who has experience of the listed technologies below (not all are essential)

  • Microsoft / Windows server
  • VMware and/or Citrix
  • SAN / storage technologies e.g. Dell EqualLogic
  • Backup: Veeam/Backup Exec/Zerto
  • Office 365
  • Cloud - AWS/Azure/Bespoke
  • Technical support of large, enterprise level environment
  • Experience as an infrastructure engineer, or in technical support at 1st/2nd line level
  • Any experience with Cisco networking would be beneficial but is not essential

If you have always enjoyed broadening your knowledge, would like to continue with gaining professional certifications, and would like to be exposed to a wide variety of solutions/ technologies, then please apply today.

Any offers will be subject to passing a DBS, financial and reference checks.