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ServiceNow Consultant / Developer

Premium Job From Experis IT
Recruiter: Experis IT
Listed on: 2nd January
Location: London
Salary/Rate: £450 - £600
Type: Contract
Start Date: ASAP

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ServiceNow Consultant (SME), ServiceNow, support, installation, maintenance, development enhancements, ServiceNow Service Management Tool, administration, business services, configuration item relationships, business requirements, workflows, business solutions, ITIL, ServiceNow Developer, ServiceNow Developing, ServiceNow Certified,ServiceNow Developer Public Sector *(outside IR35), Central London, 6+ MonthsOur public sector client requires a ServiceNow Developer responsible for support, installation, maintenance and development enhancements of for ServiceNow Service Management Tool.Key Skills/ExperienceExperience with Service PortalMaintain business services and configuration item relationships in ServiceNow toolMinimum 3 Years strong ServiceNow Experience as a Lead/ConsultantMaintain the integrity of the ServiceNow tool across production and non-production environmentsWork with business users to identify and refine business requirements and workflowsIdentify and define business solutions for ITIL usersProviding ServiceNow configuration and customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrationsDesigning, configuring and customising new applications and modulesAssisting in troubleshooting patch / release management issuesAiding in translating business requirements into technical requirementsImplementing new functionalityDevelop UI forms, fields, notifications, workflows and javascript server/client codeMaintain LDAP integration and user configurationsMaintain Single Sign-On integrationBuild reports, gauges, and home pagesMaintain service level agreement (SLA) and monitor an SLA workflowCreate new service catalog requests and items with variablesCreate, monitor, modify, and publish service catalog workflows with approvalsCreate and use update sets to move customisation's between systemsSearch, populate, and customise the knowledge baseManage system access and securityBasic understanding of ITIL v3 methodologiesWorking knowledge of relational databasesAbility to apply existing knowledge to resolve issues on unfamiliar systemsAble to gather and analyse informationAble to determine service impacts and risksLogical and rational approach to problemsAble to prepare and deliver management briefingsExcellent written and oral communications skills and able to communicate at all levels, technical and non-technicalAbility to liaise and manage 3rd party suppliersAble to understand and articulate complex ideasKnowledge of MS Active DirectoryKnowledge of working within the MS Azure environmentExperience of ServiceNow HRPowershell scriptingIntegration experience with Active Directory using methods such as LDAPs.Single Sign-on using SAML 2.0.Web Services integration experience