Content Designer

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Content Designer Location: Edinburgh Duration: 6 Months Contract Key Responsibilities: Write high quality content for the client's new digital services that will encourage people to use them.Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.Take complex language and processes and make them simple to understand.Develop content in such a way that it will encourage people who rarely go online to use it.Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.Lead on all aspects of Content Design.Research of subjectDiscussion with stakeholders and expertsInitial drafts of content to fit with UX designCollaborating with user-researchers to test customer understandingIterating contentEssential Skills and Experience:Excellent communication and interpersonal skillsExperience of writing for the web, with proven ability of creating content that is accessible and usableExperience of user-centred designProven experience in using metrics and user feedback to define/refine contentExperience in choosing the best format for displaying information to the userProven experience of working within a web, online and digital environmentExperience in working with content management and publishing systemsProficient in writing MarkdownInterested candidates should submit their CV in the first instance. For more information, please contact Emily Buttifant via