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Telephony/ Service Desk Analyst (VOIP/Telephony)-Basingstoke

Premium Job From REED Global
Recruiter: REED Global
Listed on: 20th December 2019
Location: Basingstoke
Salary/Rate: £150 - £170
Type: Contract

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Network/Telephony Support/Network Support/Voice Support/VOIP Support/Telephony Support/Service Desk Analyst/1st/2nd Line Support/Service Engineer/Service Desk/Contact Centre SupportType: ContractRate: £150-£170 per dayDuration: 3 month initial Location: Basingstoke Network/Telephony Support/Network Support/Voice Support/VOIP Support/Telephony Support/Service Desk Analyst/1st/2nd Line Support/Service Engineer/Service Desk/Contact Centre SupportNetwork/Telephony Service Desk Analyst required on an initial 3 month for a large Cloud Telephony company based in Basingstoke. The chosen candidate will provide Service Desk support to end users/clients with support issues and also translating their requirements into the clients product/service options. This is an exciting opportunity for someone looking for develop their career in Network/Telephony or Service Desk type in environment. Full training will be provided on the companies software/products.Key Skill- Service Desk/Support Background- Ticket/Case Management- Supporting clients with products and advising accordingly- Training Users where needed- Evaluating current products