|Listed on:||19th December 2019|
|Salary/Rate:||£18,500 - £20,000|
This job has now expired please search on the home page to find live IT Jobs.
1st Line Support/ Service Desk Analyst
Salary: Up to £20,000
Benefits: Microsoft Certified Training, Certification Reward scheme, Internal Progression, Social events.
This MSP is looking for a 1st Line Support individual to join their vibrant, collaborative team in Newcastle upon Tyne. You will be working in a past faced environment from day 1, taking on a variety of responsibilities. To be successful in this role you will need a flexible approach and a passion for learning on the job.
You will be the first point of contact for this company's customers in relation to technical faults and requests! Strong customer service skills will be essential, you will be facing new challenges every day and need to have a proactive and flexible approach!
With a Microsoft certified trainer on site, you will have the opportunity to decide your learning path and gain accreditations/ certifications. This company has a strong ethos of learning and development, ensuring that their employees develop internally and learn new skills every month.
Day to day responsibilities:
Knowledge, skills, experience:
Behaviours you will need to demonstrate:
With the ability to gain certification, progress internally and have great client exposure, this opportunity is one that doesn't come around often!
Benefits include and are not limited to:
This company are looking to interview asap. To find out more about the company and apply please send your CV