Proposition Assurance Analyst


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

13th December 2019

Location

Edinburgh

Salary/Rate

£26000 - £42000

Type

Permanent

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Proposition Assurance Analyst

The Company

My client, a market leading Financial Services Company, known for being a great place to work is looking for a passionate Proposition Assurance Analyst to join their growing team at their state of the art offices in central Edinburgh.

The Role

The Proposition Assurance Analyst will design, document and deliver a planned assurance review in conjunction with customer operations and outsourced partners. You will use analytical skills and experience to understand products and identify areas of testing to provide assurance on customer outcomes and experience.

Working with a number of stakeholders, you'll provide assurance and recommendations to Managers as to whether propositions are being operated in line with regulatory requirements and good customer outcomes are being achieved.

The Responsibilities

*Research and analysis of client-facing literature.

*Research into the company's delivery against the promises made to customers, considering where risks to customer outcomes might arise; designing & presenting appropriate test plans.

*Interactions with SMEs to progress & support testing.

*Review and analysis of test output to provide commentary & challenge where appropriate.

*Analyse policy and product information as required using appropriate data and literature.

*Report on any gaps or issues identified via assurance testing or risk assessments.

*Interaction with Manager to present results.

*Become a subject matter expert on an allocated set of products.

*Ensure that proper documentation is created.

*Identify, recommend and implement initiatives to improve efficiency, effectiveness and control.

The Requirements

*Knowledge of the life and pension industry with good product and/or customer service background.

*Involvement / Exposure to legislative and regulatory requirements and issues.

*Self-motivated and able to work on own initiative; with the ability to work both as part of a team and on their own

*Experience of process and system testing, either from a project, business support or audit perspective.

*Strong planning and organisational skills

*Able to work well under pressure, balancing multiple priorities and preparing a quality product under tight deadlines.

*Strong analytical, report writing and presentation skills, who can demonstrate a strong grasp of the task in hand.

*Ability to deal with a wide range of business stakeholders at all levels within and outside the organisation.

*Attention to detail and an ability to work in a methodical and structured manner.

This is a fantastic opportunity to join a well known, growing organisation during an exciting period of change and continued success. The salary on offer is £30,000 - £42,000 plus a great bonus scheme and comprehensive benefits package.

Please apply ASAP to be considered, interviews will take place early January.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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