Senior Software Engineer
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Lloyds banking Group is on the mission to build the bank of the future, and we need your help do it. Continuing our extensive transformation programme, we're redefining what a bank is from the inside out. Our technology, our culture, and our mind-set is changing to craft a true engineering-led organisation
We're looking to recruit a Senior Software Engineer to design, build and test bespoke software applications. The engineer will have a strong knowledge of software development process and is used to working on high-demand applications. The lead engineer is also encouraged to coach and support peers within the team to aid in their personal development.
Become part of our diverse team, and you'll experience a rare chance to create a difference to the lives of millions through our brands like Halifax, Bank of Scotland, Lloyds, and Scottish Widows (among others).
What you'll do
We believe that people don't fit accurately into roles, and we value everyone's individual skills, experience, and knowledge - it's what makes you awesome! What follows is what you might find our Team Senior Software Engineers mostly doing, but your experience will flex depending on the team's needs, and your own aspirations. Our objective is to grow and build an environment where you can do what you enjoy.
You'll aim to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams.
You'll work in cross-disciplinary teams delivering exciting customer driven solutions and high quality software and showcase excellent interpersonal and communication skill whilst efficiently working across the project life cycle to ensure software operates as intended. This is a leadership level role and will blend both deep domain and technical expertise within a feature team and phenomenal passion for coaching and developing people in a "player-coach" model.
Key accountabilities of this role include
Design, Build and test of high transactional telephony solutions
Develop efficient and high performant call flow
Work with stakeholders to understand scope of delivery
Collaborate using Agile frameworks, to optimise team development process
Collaborate with other leads to define and maintain coding standards
Ensure all code developed follows coding standards and DevOps practices
Coaching of peers to support in their personal development
What we're looking for:
Experience in IVR Call Flow, telephony and Speech Recognition
Track record of successful delivery of high performant complex IVR applications
Experienced knowledge of Avaya AOD or 1 or more other IVR development environment such as Genesys composer, Voice Objects or CXP etc
Hands on experience with Java, JavaScript or another OOP language
Working knowledge of telephony technologies including call routing, SMS, VOIP
Understanding of REST APIs and web services
We deeply value diversity, and are proudly committed to being an equal opportunity employer.If this is you, come and join our inclusive, values-led culture focused on making a difference.
Together we'll make it possible.. So what can we offer you in return?
Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.
You'll also receive a package that includes
Discretionary bonus
Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash
Private Medical Insurance
Generous pension contribution.
Share plans
30 days holiday
Sound like you? Apply today, we'd love to hear from you...
Our Culture
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