IT Configuration Analyst
9th December 2019
Newcastle Upon Tyne
£45000 - £55000
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IT Configuration Analyst
c. £50k base + bonus +bens
Full time with potential 1-2 days working from home per week.
As a trusted and established IT recruitment partner to this global financial services organisation we have been asked to assist in the hire of up to four individuals with applications configuration / applications integration / applications implementation experience.
Our client currently utilise a few third party software products that are used by several thousand internal users. Given the complexity of IT systems and the operational delivery model significant and on-going application configuration is needed.
Analysis and assessment of customisation and configuration requirements
Management of small system changes and bug fixes
Management of JIRA backlog tasks
Analysing, configuring and maintaining external application integrations
Executing system configuration based on requirements
Supporting the delivery of MI requirements
Provide 2nd line support to the Service Desk
Assess and resolve configuration issues in a timely manner
Coordinate with 3rd party supplier for development requests
Manage resolution of reported bugs and development issues with 3rd party supplier,
targeting scheduled releases, patches, fixes (as applicable)
Coordination of multiple system environments
Provide support for system releases
Review system configuration and recommend changes to enhance functionality
Skills / Experience needed:
Software configuration / Software Integration
Any knowledge of XPLAN or CommPay or Worksmart configuration helpful.
Financial Services Industry background helpful.
Knowledge of software development cycle
In order to attract, motive and retain the best employees our client offers one of the best core benefits and rewards packages in the market including a generous bonus scheme, 24-26 days holiday, pension scheme, life assurance, income protection and private medical insurance, with the opportunity to add additional flexible benefits such as health care schemes, gym memberships and buying and selling holiday.
This role may suit individuals that have held the following job titles: Configuration Analyst, Software Configuration Consultant, Integration Analyst, Applications Support Analyst, Configuration Consultant, Customisation Consultant, Configuration Engineer, Configuration Analyst, Configuration Management Analyst, Technical Configuration Analyst, Configuration Manager, Technical Consultant, Software Configuration Specialist.
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