Desktop Support Engineer Role

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Desktop Support Engineer

Location - Hook

Day Rate - £100

Duration - 4 months initially

You will be assisting the existing IT Team with technical support of desktop computers, applications, and related technology during a roll out of Office 365 and upgrade to Windows 10.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.

Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Desktop Support Engineer Technical Skills:

* Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Smartphone etc.

* Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e Office 365

* Administration experience of MS Active Directory users & groups, policies and management concepts

* Address user tickets regarding hardware, software and networking

* Walk customers through installing applications and computer peripherals

* Ability to ask targeted questions to diagnose problems

* Guide users with simple, step-by-step instructions

* Conduct remote troubleshooting

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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