3rd Line IT Support Engineer.

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3rd Line IT Support Engineer - Windows, Exchange, Network Troubleshooting, VMWare/HyperV The Company Are you searching for a role with an IT company that stands heads and shoulders above other managed IT service providers in the area, their customer's words not ours? Our client is an established company based in beautiful Devon with a mission to ensure all clients are supplied with future proof IT & Unified Comms that are fit for purpose. They have grown organically and now need you to join their team to help fulfil additional current and future demand for their 5 star level of customer service. The Team Their team has been carefully assembled and consists of a good mix of skill sets and ability but every person does have one thing in common - a desire to do the best for the customer and work colleagues. The Role You will be providing businesses with technical support for Microsoft technologies including Cloud based solutions. You will be responsible for providing clients with 3rd Line technical assistance, maintaining the reliability of client's operating environments and infrastructure. Your will design and install IT solutions for new and existing clients and will take the lead in recommending and installing solutions for technical projects, plus auditing systems and networks to identify future opportunities (possibly cloud based) by researching and deploying infrastructure improvements. You will mentor and develop people within the team and sometimes assist them in supporting 1st & 2nd Line engineers. You You should have experience of working in a 3rd Line capacity, solving technical problems, providing solution design and installation deployment. You should be comfortable in assisting and mentoring less experienced colleagues. You will have a strong technical background, with experience of the following:- Microsoft Server and Desktop Environments + - Microsoft Azure /- Microsoft Office 365Virtualisation Technologies - HyperV/VMwareNetwork Troubleshooting - - Network Diagnostics Above all you will need good communication skills, both internally and externally. You need to enjoy helping non-technical people understand how you can help them and be a solid team player, helping in developing your colleague's skill base. Why apply? You will be joining at a great time as the company is entering a new phase of growth and expansion, built on a solid customer base. You will have a chance to define your own role and contribute to the scope and direction of how the company grows. On offer is a great work life balance with a good benefits package including 25 days annual leave + bank holidays, Pension, life insurance, free onsite car parking, Gym membership discount and regular social events.Salary up to c£35,000 DOE.Location: Plymouth To apply, please use call Laura on 01566 776888 or email us your CV along with a short note explaining why this role interests you to [email protected] Services advertised by itecopeople are those of an Agency