EU Exit User Reseacher

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Job Title: User Researcher

Location: Liverpool

Contract: 3 months + ( Potenitally 12 months )

The client is looking for a experience User Researcher to work on a EU Exit programme.

Key responsibilities and technical skills

Planning and undertaking research

*Collaborate with stakeholders to develop and advocate appropriate research strategies to understand user needs for a service.

*Ensure the full range of user groups are engaged, including currently hard to reach groups.

*Design, plan, and conduct user research activities to enable the development and continuous improvement of digital services and ensure user needs are understood.

*Source and procure participants and facilities to conduct user research activities

Ensuring best practice

*Implement / and apply policies and controls to ensure research is conducted in a legal and ethical way, aligning to government good practice (e.g. obtaining consents), and ensuring that research findings are stored and managed appropriately (e.g. complying with GDPR).

*Understand which research techniques to use when; these may include quantitative and qualitative research, contextual discovery, journey mapping, diary studies, early stage concept testing, contextual usability and accessibility testing).

*Embed GDS best practice in ways of working, and act as an ambassador for user research, raising awareness and understanding of user centred design.

*Foster a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs

*Contribute to / play an active role in the user research community across government.

*Work with stakeholders to develop and communicate user research principles, guidelines and best practice.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.