Service Desk Coordinator

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SERVICE DESK COORDINATOR - CUSTOMER INTERFACE / PROBLEM SOLVING / PLANNINGExcellent communicator required to join a dynamic companyCompetitive salary dependent on experienceBased in Wetherby, commutable from surrounding areasStrong interpersonal skills needed and confidence prioritising issuesTo apply please call 01244 567 567 or email [email protected]WHO ARE WE? An innovative managed service provider, we provide dynamic cloud solutions to national and international clients. With a wealth of experience behind us, we're undergoing a period of rapid expansion who is committed to providing exceptional technical support. If you're looking to further your career and be an integral part of our team keep reading!WHAT WILL YOU BE DOING? Performing a key role in our Technical team, you will use your strong customer interface skills to communicate with the Helpdesk team, coordinating and managing tickets. You will build and maintain strong relationships with customers, maintaining and improving our current client satisfaction rate and be able to prioritise issues.WE NEED YOU TO HAVE….Some technical knowledge or backgroundStakeholder management skillsExcellent communication and ability to prioritiseTO BE CONSIDERED….. Please either apply by clicking online or emailing me directly to [email protected].. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHaz or connect with me on LinkedIn, just search Harriet Mackenzie in Google! I look forward to hearing from you.KEY SKILLS: CUSTOMER INTERFACE / PROBLEM SOLVING / PLANNING